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Soumya Nair

17 Reasons Why Businesses Should Hire a PR Agency

Updated: Jul 20, 2023




“Some are born great, some achieve greatness, and some hire public relations officers.”

– Daniel J. Boorstin


PR or Public Relations is a term we often hear in industry or business discourse and gets mistaken for marketing. Even though PR and Marketing are closely related, they are different.


How are press releases different from marketing?


While marketing is to understand our prospects and customers' needs, connect with them and solve their problems, press releases are important tools for small to large businesses. They are to attract the attention of the news media to newsworthy information and are instrumental in informing clients, business partners, prospects, and, last but not least, competitors.


Press releases are documents in a specific format and used for a variety of purposes that include but are not limited to

  • A company announcing a new or improved product/service.

  • The sharing of data, insights, tips, trends, or other pertinent information that would interest business readers.

  • The announcement of participation at an industry event or the holding of a press conference

  • A company announcing a boom in sales or significant customer wins


Learn more about press releases here.


Why should B2B businesses hire a PR agency?

  • Is hiring a PR agency worth it?

  • Should I be hiring a PR firm for a small business?

Yes, to all above. And there are several reasons:

  1. Expertise: PR agencies have trained professionals with a deep understanding of communication strategies, media relations, and crisis management. They can provide valuable counsel and support to organizations that need more in-house PR expertise.

  2. Objectivity: PR agencies offer an outside perspective, which can be helpful when it comes to evaluating the effectiveness of an organization's communication efforts and making recommendations for improvement.

  3. Connections: PR agencies have established relationships with journalists, bloggers, and other industry influencers. They can help organizations secure media coverage and get the business/company’s message in front of target audiences.

  4. Time and resources: Managing a successful PR campaign requires significant time and resources, which can be challenging for an organization with other priorities. PR agencies can take on these responsibilities, allowing organizations to focus on different aspects of their business.

  5. Reputation management: PR agencies can help organizations build and maintain a positive reputation by proactively managing their public image and responding to negative publicity strategically and effectively.

  6. Increased productivity: With the time saved on the PR front by experts, employees can focus on other work, enhancing productivity.

  7. Goals and Financial results faster: PR agencies work towards achieving the firms' objectives and financial results much quicker so that you can be on par or ahead of your competitors.

  8. Crisis Management: PR agencies have the expertise to handle a crisis as and when it occurs. This can happen to any business at any time and is unpredictable. Having PR expertise will help you skillfully manage the problem and emerge from the situation unscathed. PR agencies know how to maintain the brand’s reputation and how the crisis must be handled (expertly and effectively) to avoid further damage to the brand's reputation.

  9. Press Releases: PR agencies can create and distribute Press Releases professionally so that they will reach the target audience. This is especially important if a product launch or a merger press release will get many coverages if distributed to the right media outlets.

  10. Conducting webinars: To establish your brand as a thought leader in your field, businesses must be a part of webinars dealing with current trends. PR is crucial for webinars as it helps to promote the event, establish credibility, engage the audience, and measure success. By leveraging PR tactics, organizations can ensure that their webinars are well-attended and well-received, ultimately achieving their objectives.

  11. Market Research: PR agencies can conduct and monitor market research using their expertise. This helps understand the target audience more accurately and also understand prospects better. In addition, new ideas and approaches can bring a fresh perspective through market research.

  12. Events: Organizing and conducting events are a massive part of the PR agency's responsibilities. PR agencies can plan entire events from the start till the end. Looking for sponsors, inviting guests, speakers list, venue, catering, everything can be handled by their resources. They have the experience and can think of things you may not be able to when planning an event. As a result, they ensure a successful event and, in turn, satisfy participants.

  13. Networking: PR helps you maintain relations with your existing connections and enables you to reach out to new ones. Through digital PR Services, links in the industry can help your content be more visible, increasing brand awareness.

  14. Cost-effective: PR firms work out to be more cost-effective, bringing an entire team of professionals to your doorstep. The right PR agency will get in its experience and connections to boost your brand value. In addition, there will be many more ideas and fresh perspectives compared to a single in-house PR Manager. PR firms also have expensive tools to monitor and measure your activity, often costing more than the PR agency's fees.

  15. Increased ROI: A PR agency can bring numerous benefits to your organization. They have the expertise and experience to help you create an effective PR strategy that aligns with your marketing goals. They are also well-connected within the industry and have relationships with media outlets and journalists, which can help you reach a wider audience. Additionally, a PR agency can help you monitor and analyze the impact of your campaigns, providing valuable insights into what's working and what's not. This allows you to adjust your strategy and make data-driven decisions that can increase ROI.

  16. Attract Investors: PR can help you build your brand and establish a positive reputation in the industry. This, in turn, creates a larger audience that enables you to showcase your products, services, and vision. By demonstrating your ability to execute, you can attract the interest of potential investors and show that you have a solid business model. PR can help you reach potential investors through targeted media placements. You create brand awareness and visibility by placing extensive stories in the right publications. This can be particularly important when attracting VCs or other investment groups, as these investors may be more likely to be interested in companies that have received positive media coverage.

  17. Attract talent: PR campaigns can help attract talented individuals looking for new opportunities and wanting to work with an innovative, progressive, and well-regarded company in its industry. Promoting your company's mission, values, and achievements can create a solid and appealing brand image that will attract top talent.

All PR agencies will not be the right fit for your objectives. Therefore, take your time, do your homework, and select the one with extensive industry knowledge, experience, and connections. To learn more, read our blog on choosing the right PR agency for your business.


Public relations are a key component of any operation in this day of instant communications and rightly inquisitive citizens.” – Alvin Adams.



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